Calls & recordings (8)

Calls & recordings

The Calls page: watch every call arrive in real time

Modified on Sat, 11 Jul at 10:30 AM
Inside a call: recording, transcript, and action cards

Modified on Sat, 11 Jul at 10:30 AM
Take over a live call: type what Riley says next

Modified on Sat, 11 Jul at 10:30 AM
Call a customer back with an AI callback

Modified on Sat, 11 Jul at 10:30 AM
Grade your calls (Exemplar to Bad) and why it matters

Modified on Sat, 11 Jul at 10:30 AM
Call recordings: retention, archiving, and locking one forever

Modified on Sat, 11 Jul at 10:30 AM
Your Analytics page: calls per hour, intents, and A/B results

Modified on Sat, 11 Jul at 10:30 AM
Import provider invoice costs into the cost ledger (CSV)

Modified on Sat, 11 Jul at 10:30 AM