Getting started (8)
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Getting started with BloomLine: what happens after you sign up
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Go live: forward your shop's phone line to BloomLine
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Test your receptionist before (and after) you go live
Configuration (23)
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Change your receptionist's opening greeting (what it says when it answers)
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Rename your receptionist or change its persona/voice
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Set up live call transfers - or have Riley take a message instead
Troubleshooting (5)
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Why Riley took a message instead of transferring the call
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My BloomLine line says 'an application error has occurred' or callers reach silence
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Why didn't I get an email about a call or a captured lead?
Integrations (12)
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Connect your florist POS or order system (Shopify, FTD Mercury, Teleflora, RTI/Daisy)
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Connect Shopify: phone orders appear like web orders
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BloomLine for Square shops
Calls & recordings (8)
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The Calls page: watch every call arrive in real time
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Inside a call: recording, transcript, and action cards
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Take over a live call: type what Riley says next
Call quality & testing (6)
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Rewrite a sales play's script word for word (Sales Tactics editor)
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See which sales plays win - Performance and Missed cues
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Run a mystery shop: AI test calls graded on a 12-point rubric
About BloomLine & demos (4)
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Hear BloomLine before you decide: the demo line, sample calls, and Talk to Riley
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Estimate your recovered revenue with the florist ROI calculator
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The Tim Huckabee method: what makes Riley sell