Connect Lovingly and a phone order becomes a paid, trackable Lovingly order without anyone touching a keyboard: the caller pays by a text-message link, and the order pushes into Lovingly where your team sees it live.
How the integration works
The Lovingly partner page walks through it in three steps:
- The caller dials your shop and Riley answers, takes the occasion, budget, and delivery details.
- Riley texts the caller a payment link by SMS so they can pay on their own phone while still on the call or right after.
- The order pushes into Lovingly, where it shows up for your team like any other order.
The partner page also has a "What changes for your shop" section that spells out the day-to-day difference once the connection is on.
Connect it in your dashboard
The Lovingly connector needs just one thing: your Lovingly shop ID.
- Open Shop config > Integrations.
- Find the Lovingly connector block.
- Enter your shop ID in the field.
- Click Publish changes when the bar appears.
What changes for your shop
- Phone orders stop living on notepads - they land in Lovingly automatically.
- Payment happens by SMS link during or right after the call, so there is no card number read out loud over the phone.
- Your designers see the order live, with the details Riley collected, in the system they already use.
If you are not sure where to find your Lovingly shop ID, open a ticket and we will point you to it or set the connection up with you.
Still stuck? Submit a ticket from this help center and we'll take it from there.
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